Payment Methods
At Rowanframe, we make checkout simple and secure. We accept major credit and debit cards available at checkout, including Visa and Mastercard. The available payment options may vary slightly depending on your location, your bank, and your device settings, but the supported methods will always be shown clearly before you complete your purchase.
Secure Checkout & Payment Safety
All payments on rowanframe.com are processed through secure, encrypted checkout technology to protect your personal and payment information. For your security, Rowanframe does not store your full card number or CVV on our servers. Payment details are handled by our authorized payment processing partners using industry-standard security measures.
Billing Information
To help prevent fraud and payment errors, please make sure that your billing information matches what your bank has on file, including:
- Cardholder name
- Billing address (street, city, state, ZIP code)
- Phone number (if required by your bank)
If your billing address or ZIP code does not match, your bank may decline the transaction for security reasons.
Payment Confirmation
After a successful purchase, you will receive an order confirmation email sent to the email address you entered at checkout. If you do not see the confirmation within a few minutes, please check your spam/junk folder. You can also contact our support team to confirm the order status.
Why a Payment May Be Declined
A declined payment does not always mean there is a problem with your card. Common reasons include:
- Incorrect card details (card number, expiration date, or CVV)
- Billing address or ZIP code mismatch
- Insufficient available funds or daily spending limits
- Bank security checks that block certain online purchases
- Temporary issues with your bank or payment network
- Browser or device issues (such as outdated cookies or extensions interfering with checkout)
What to Do If Your Payment Is Declined
If your payment is unsuccessful, please try the steps below:
1) Re-check your card details (number, expiry date, and CVV)
2) Confirm your billing address and ZIP code match your bank records
3) Ensure sufficient available balance and verify any daily/online purchase limits
4) Contact your bank to authorize the transaction (they may flag it as unusual activity)
5) Try again using a different card, if available
6) Try a different browser or device, or clear your browser cache/cookies and attempt checkout again
Multiple Attempts & Security
For your protection, repeated failed attempts may trigger additional security checks from your bank or payment network. If you continue to experience issues, contacting your bank is often the fastest way to resolve the problem.
Pricing, Taxes & Checkout Total
Prices on Rowanframe are displayed in USD. Shipping charges (if any) and applicable taxes are calculated and shown at checkout before you place your order, so you can review the final total in full.
Need Help?
If you have any questions about payment options, checkout issues, or order confirmation, our support team is here to help.
Tel: +1 979-388-3311
E-mail: info@rowanframe.com
Address: 17 Cedar Drive,Hurricane,West Virginia 25526,United States
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)